How do I return an item?

RETURNS/ REFUND POLICY

Returns:

The original receipt must accompany return.

The yarn must be in it's original condition to be returned. The label has to be attached and the yarn in a skein, not a ball.

Customer is responsible for all shipping costs.

Returns must be within 30 days of the delivery date.

Refunds:

Refunds are contingent upon inspection, once we receive your yarn.

We will refund your money within 30 days upon receipt of returned yarn.

Please call 860-822-0829 or email: ecyansonnets@scglobal.net for any questions.


Freeze Dried Food